Front Office Manager - Mercure Bhubaneswar
Core
Deliver operational leadership and guest satisfaction strategies for a hotel front office, ensuring high service standards and brand reputation.
Role type
Front Office Manager
Builds
Guest experiences and operational efficiency for Mercure hotels
Domain
Hospitality / Hotel Management
Deliverable
client delivery
Required skills
Operational leadership, process optimization, guest satisfaction management, change management, project ownership, pre-opening experience
Preferred skills
Entrepreneurial mindset, out-of-the-box thinking, network-wide synergy
Responsibilities
Drive Voice of Guest Score and guest satisfaction, ensure innovative operational approaches, act as an Accor Ambassador to enhance company image, achieve optimum operating results
Seniority
Senior, hands-on IC
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