Front of House Supervisor
Core
Support the Senior Team in the day-to-day operation of the catering service, ensuring a consistently high standard of food service and customer care for pupils, staff, and visitors.
Role type
Front of House Supervisor (Catering/Hospitality)
Builds
Catering service operations for independent schools and colleges
Domain
Education sector contract catering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
supervisory experience, food safety knowledge, health & safety compliance, customer service, stock control, event planning, team induction and training, crisis management in busy environments
Preferred skills
experience in education or contract catering environments
Responsibilities
Supervise and support the front-of-house team, lead by example to deliver a welcoming dining experience, assist with stock control and supply monitoring, support planning and delivery of hospitality events, handle customer queries and feedback, assist with induction and training of new team members, deputise for the Deputy General Manager
Seniority
Mid-level, hands-on IC