Lead Host
Core
Lead and manage the host team to ensure outstanding guest service and smooth seating operations during all shifts.
Role type
Senior front-of-house team lead (hospitality)
Builds
Seamless guest experiences and efficient seating operations
Domain
Luxury hospitality / Hotel front-of-house
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, reservation management, guest flow optimization, scheduling, training, performance management, conflict resolution, operational compliance, physical stamina
Preferred skills
Bachelor's degree, additional languages, experience in upscale food and beverage
Technologies
Reservation systems
Responsibilities
Lead and manage the host team, manage reservations and waitlists, assist with scheduling and training, ensure compliance with health and safety policies, monitor guest feedback, coordinate with management and kitchen staff
Seniority
Senior, hands-on IC