AI Agent Engineer - Moveworks
Core
Translate complex customer business process challenges into innovative, high-impact AI solutions on the Moveworks ServiceNow Platform and drive product adoption.
Role type
Senior IC AI Agent Engineer (Customer Deployment)
Builds
Custom AI Agent solutions and full-stack workflows for enterprise customers
Domain
Enterprise IT Service Management (ITSM) + Agentic AI
Deliverable
production ML models | product features | client delivery
Required skills
Full-stack development, API-based system integration, LLM-based systems design, prompt engineering, context engineering, data modeling, enterprise platform integration, automation scripting (Python, JavaScript, Golang), REST APIs, iPaaS automation
Preferred skills
Linux/Windows command line usage, familiarity with enterprise platforms (ServiceNow, Jira, Zendesk, Workday, Okta), driving technical adoption in medium-to-large enterprises, staying current with AI tools and frameworks
Technologies
ServiceNow, Workato, Azure Functions, AWS Lambdas, ServiceNow Flow Designer, Python, JavaScript, Golang
Responsibilities
Partner with customers through the full delivery lifecycle (Vision-Lock, Design, Building, Tuning, Launch), architect and consult on high-impact technical AI solutions, integrate the platform with customer enterprise systems, synthesize customer feedback to influence product evolution, shape customer Agentic AI roadmaps
Seniority
Senior, hands-on IC
