Front Office Coordinator
Core
Coordinate billing processes, track payments, resolve discrepancies, and provide front desk support for guests at a luxury hotel.
Role type
Front Office Coordinator (Billing & Reception)
Builds
Accurate financial records, seamless front office operations, and guest service experiences
Domain
Hospitality / Luxury Hotel Industry
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
billing and invoicing, payment tracking, financial reconciliation, front office software (PMS, POS), Microsoft Office, guest service, multitasking, shift flexibility
Preferred skills
experience in luxury resort or hotel environment, night audit support, financial reporting assistance
Technologies
PMS, POS, Microsoft Office
Responsibilities
Prepare and reconcile invoices, track payments and resolve billing discrepancies, assist in night audits, maintain financial and client records, provide front desk support (greeting, phones, appointments), liaise with internal departments, support financial reporting and audits
Seniority
Mid-level, hands-on operational role