Senior Customer Consultant
Core
Senior Customer Consultant partnering with top FMCG clients to drive satisfaction, business growth, and strategic insights through data, science, and talent.
Role type
Senior Customer Consultant (Strategic Account Management)
Builds
Strategic partnerships and client growth for FMCG manufacturers
Domain
FMCG / Consumer Intelligence
Deliverable
client delivery
Required skills
strategic partnership building, client consulting, C-level stakeholder management, business needs analysis, strategic workshop facilitation, sales data analysis, industry trend knowledge, Microsoft Excel, Microsoft PowerPoint
Preferred skills
FMCG industry experience, analytical mind, numerical skills
Technologies
Microsoft Excel, Microsoft PowerPoint
Responsibilities
Maintain and enhance existing customer relationships, understand client business needs, conduct strategic workshops, support budget attainment, analyze sales data to deliver actionable recommendations, lead client meetings and presentations, manage client escalations, drive adoption of NIQ tools.
Seniority
Senior, hands-on IC