Customer Service Agent - MR
Core
Deliver exceptional customer support by handling inquiries, resolving issues, and maintaining high customer satisfaction via phone and digital channels.
Role type
Customer Service Agent
Builds
Customer support interactions and resolved issues for enterprise clients
Domain
Customer Service / Contact Center
Deliverable
client delivery
Required skills
Customer service, problem-solving, active listening, attention to detail, CRM tool familiarity, professional phone etiquette
Preferred skills
Experience in customer-facing roles, familiarity with CRM tools
Responsibilities
Handle customer interactions with efficiency and empathy, provide tailored solutions to meet customer needs, ensure positive customer experience through effective communication
Seniority
Entry-level (Fresh Grads & Dropouts welcome)
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