Assistant Spa & Recreation Manager
Core
Oversee daily operations of the Spa, Fitness Center, and Recreation facilities while leading the team and managing budgets to drive revenue and ensure Forbes 5-star service standards.
Role type
Assistant Spa & Recreation Manager
Builds
Spa and Recreation services, fitness memberships, and wellness activities for luxury hotel guests
Domain
Luxury Hospitality / Wellness & Leisure
Deliverable
client delivery
Required skills
Spa and Recreation operations management, team leadership and recruitment, budget management and financial performance monitoring, revenue generation through upselling, program development for guest experiences, health and safety compliance, inventory and equipment maintenance, cross-departmental coordination
Preferred skills
Experience in luxury resort environments, knowledge of Forbes 5-star service behaviors
Technologies
N/A
Responsibilities
Oversee daily operations of Spa, Fitness Center, and Recreation facilities; Lead, motivate, and manage the Spa and Recreation team including recruitment and training; Prepare and manage departmental budget to achieve revenue and profit targets; Drive revenue through upselling treatments, retail products, and memberships; Develop and implement culturally inspired recreational programs; Ensure compliance with health, safety, and hygiene protocols; Handle guest inquiries and complaints; Coordinate with other departments like Butlers and F&B; Manage inventory and equipment maintenance; Maintain operational logs and reports
Seniority
Mid-level Manager, hands-on operational leadership