F&B Guest Relations Executive
Core
Support guest-facing and administrative operations for Food & Beverage outlets, ensuring warm service and accurate information delivery.
Role type
F&B Guest Relations Executive
Builds
Guest service experiences and operational support for F&B departments
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest relations, menu knowledge, administrative documentation, database management, cross-department coordination, payroll processing, Microsoft Office proficiency
Preferred skills
Hospitality management degree/diploma, 2+ years in hotel/hospitality environment
Responsibilities
Assist guests with menu selections and inquiries, prepare departmental reports and documents, maintain F&B files and databases, coordinate with other departments, process attendance and payroll, support special events
Seniority
Mid-level operational role