Application Support Engineer
Core
Ensure stability, monitoring, and continuous improvement of critical production environments and batch processing workflows.
Role type
Application Support Engineer
Builds
Critical production platforms and batch processing workflows
Domain
IT Operations / Application Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Linux/Windows system administration, Control-M, CFT/Connect:Direct, Apache Tomcat, AWS/GCP, Terraform, Ansible, Bash, ITSM platforms, ITIL best practices
Preferred skills
Kubernetes, ArgoCD, Dynatrace, Agile ways of working
Technologies
Control-M, CFT, Connect:Direct, Apache Tomcat, Apache HTTP Server, AWS, GCP, Kubernetes, ArgoCD, Dynatrace, Terraform, Ansible, Bash, ServiceNow
Responsibilities
Monitor and support secure file transfer activities, Investigate and resolve production incidents, Manage batch processing workflows, Participate in Disaster Recovery activities, Maintain operational documentation and CMDB records, Collaborate with development and infrastructure teams
Seniority
Mid-level, hands-on IC