IT Support Engineer
Core
Maintaining and developing custom internal business applications, diagnosing bugs in C# and SQL, and resolving support tickets.
Role type
Application Support Engineer (C# / SQL)
Builds
Proprietary business applications
Domain
IT Services / Enterprise Software Support
Deliverable
client delivery
Required skills
SQL query writing, C# code reading, OOP concepts, ticketing system documentation, business domain learning
Preferred skills
Visual Studio, SQL Server Management Studio, Git, SVN, Rest API, Angular, MS SQL Server, Informix
Responsibilities
Analyzing issues in C# code and SQL databases, retrieving source code and reproducing reported bugs, documenting problem resolutions, escalating complex tickets to third-line support
Seniority
Individual Contributor
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