IT Support Engineer
Core
Maintenance and development of custom internal applications, including bug reproduction, code analysis, and database troubleshooting.
Role type
IT Support Engineer (Application Maintenance)
Builds
Custom internal applications and IT support services
Domain
IT Services / Software Development
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
C#, SQL, object-oriented programming, scripting languages, relational databases, code editing tools, database management tools
Preferred skills
PowerShell, Microsoft Visual Studio, Visual Studio Code, Notepad++, Microsoft SQL Server, Informix, MySQL, Microsoft SQL Management Studio, DBeaver
Technologies
C#, SQL, PowerShell, Microsoft Visual Studio, Visual Studio Code, Notepad++, Microsoft SQL Server, Informix, MySQL, Microsoft SQL Management Studio, DBeaver
Responsibilities
Maintain and develop custom internal applications, retrieve source code and reproduce reported bugs, analyze issues in C# code and SQL databases, document problem resolutions, escalate complex tickets to third-line support, apply knowledge of C# and SQL to diagnose and resolve tickets
Seniority
Individual Contributor