Senior Platform Architect
Core
Advisory role guiding customers to establish a technical foundation in ServiceNow Platform, design solutions, and ensure long-term platform health and governance.
Role type
Senior IC Platform Architect (Advisory/Consultative)
Builds
ServiceNow platform solutions and architectural blueprints for customer digital transformation
Domain
Enterprise Software / SaaS / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
ServiceNow Platform expertise, Enterprise Architecture, Cloud application technology, AI integration strategy, Technical governance, Solution design, Stakeholder management (executive to developer), Sales scoping and estimation
Preferred skills
Management consulting experience, Industry domain expertise, Large program leadership
Technologies
ServiceNow, AI-powered tools, Cloud platforms
Responsibilities
Guide customers and partners on instance strategy, technical governance, and core data integrations; Translate business goals into architectural roadmaps and blueprints; Engage with customer Enterprise Architects to position ServiceNow as the standard; Manage delivery operating models and reduce technical debt; Support sales efforts with engagement scoping and change order estimation.
Seniority
Senior, hands-on IC with advisory focus
