IT Administrator
Core
Provide hands-on support for IT infrastructure, service desk operations, cybersecurity, asset management, and local ERP administration to ensure reliable and secure IT services.
Role type
IT Administrator (Infrastructure & Service Desk)
Builds
IT infrastructure, user support, and ERP services for internal users
Domain
IT Operations / Enterprise Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Active Directory, Group Policy, DNS, DHCP, TCP/IP, Windows environments, Office 365, Microsoft 365 administration (MFA, Intune, MDM), ITSM tools, network infrastructure, firewalls, VPN, SharePoint, VMware ESXi, uniFLOW
Preferred skills
ITIL Foundation, CompTIA A+, CompTIA Network+
Technologies
Active Directory, Group Policy, DNS, DHCP, TCP/IP, Windows, Office 365, Microsoft 365, Intune, MDM, ITSM, VMware ESXi, SharePoint, uniFLOW
Responsibilities
Troubleshoot computers, laptops, networks, office applications, equipment, BYOD devices, and door access systems; Install, configure, maintain, and troubleshoot IT hardware, software, networks, and server room infrastructure; Manage IT asset life cycle including acquisition, registration, tracking, maintenance, refresh planning, and disposal; Coordinate IT project implementation including testing, deployment, and user support; Enforce IT security controls and ensure compliance with policies; Handle IT onboarding and offboarding including device setup and account coordination; Maintain IT operational documentation; Support local ERP service requests and AI adoption initiatives
Seniority
Junior to Mid-level, hands-on IC