Front Desk Agent
Core
Greet, check in, and settle guest accounts while ensuring service standards and safety policies are followed.
Role type
Front Desk Agent
Builds
Guest check-in/check-out processes and account settlements
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Cash handling, English (verbal & written), Microsoft Windows applications, typing 25 wpm, customer service, problem solving
Responsibilities
Greet and settle guest accounts, assist guests with hotel facilities, follow department policies and safety procedures, handle cash accurately
Seniority
Individual Contributor
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