Principal Technical Consultant, Federal - TS/SCI w/ FSP Clearance
Core
Functional and technical expert configuring ServiceNow Platform products to accelerate customer business outcomes in US federal agencies.
Role type
Principal Technical Consultant (ServiceNow Platform)
Builds
Platform solutions, integrations, and process re-engineering for US federal agencies
Domain
US Federal Government / IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow platform configuration, enterprise integrations (SSO, LDAP), data architecture, web technologies (XML, HTML, JS, APIs), security boundary design, workshop facilitation, solution documentation
Preferred skills
ServiceNow certifications (CSA, CAD), GCC experience, AI-driven tool integration, partner resource oversight
Technologies
ServiceNow, LDAP, SSO/SAML, XML, HTML, JavaScript, Web Services, APIs, GCC
Responsibilities
Lead customer design workshops, draft technical user stories and acceptance criteria, develop integration components, guide system administrator training, oversee partner resource development, support sales activities, mentor delivery team
Seniority
Principal, hands-on IC with strategic advisory