Project Manager II
Core
Client advocate and laboratory liaison managing a portfolio of routine basic sampling events and high-volume premier clients for SGS.
Role type
Mid-level IC project manager (client services)
Builds
Client project lifecycles from quote to final deliverables and invoicing
Domain
Environmental testing and analytical services
Deliverable
client delivery
Required skills
project management, client relationship management, laboratory operations liaison, data reporting review, invoicing accuracy, regulatory knowledge (NPDES, SW-846), protocol establishment
Preferred skills
Environmental Science/Biology/Chemistry degree, 3+ years as Project Manager I
Technologies
LIMS
Responsibilities
Act as main point of contact for dedicated client list; aid clients with project setup (quotes, supply orders, sample receipt, data reporting, invoicing); foster relationships with clients, lab operations, and sales; act as liaison to lab to meet TAT deadlines; monitor project status and provide regular updates; document and execute client requests (bottle orders, tracking, change orders); review project data and invoicing for accuracy; participate in client meetings; establish laboratory protocols for complex requirements
Seniority
Mid-level, hands-on IC