Assistant Manager Opérations Banquets – H/F
Core
Lead banquet operations and manage high-end events at a luxury hotel, ensuring exceptional guest experiences and operational excellence.
Role type
Senior IC banquet operations manager
Builds
Large-scale banquets, conferences, and special events for VIP and corporate clients
Domain
Luxury hospitality / Event management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Banquet operations management, P&L and cost control, team leadership and coaching, guest experience management, agency staff coordination, food safety compliance, scheduling and workforce planning, sales collaboration
Preferred skills
OperaCloud proficiency, POS system knowledge, third foreign language, advanced Microsoft Office skills
Technologies
OperaCloud, POS systems, Microsoft Office (Word, Excel, Outlook)
Responsibilities
Supervise multiple simultaneous events and ensure BEO execution, manage agency staff selection and performance, monitor department P&L and labor ratios, conduct quality audits and implement action plans, coordinate with kitchen and service departments, handle VIP requests and guest complaints
Seniority
Senior, hands-on IC