Chalet and Cabanas Coordinator
Core
Coordinate maintenance and guest services for chalets and cabanas, manage fees and subscriptions, and handle guest communications and complaints.
Role type
Guest service coordinator (chalet and cabana operations)
Builds
Guest experience and facility maintenance for resort villas
Domain
Hospitality / Resort operations
Deliverable
client delivery
Required skills
Guest service experience, personal presentation, communication skills, attention to detail, multi-tasking
Preferred skills
None stated
Technologies
None stated
Responsibilities
Monitor chalet and cabana tasks, coordinate with engineering and housekeeping, communicate with guests, receive maintenance fees, follow up on outstanding fees and renew subscriptions, enter data, manage electricity bills, update work sheets, distribute guest vouchers, follow up on guest complaints, prepare guest IDs
Seniority
Individual contributor