Head of KYC Operations - APAC
Core
Lead the KYC Operations Function to ensure compliance, provide instant service, and deliver best-in-class quality for Wise's global customer onboarding.
Role type
Senior leadership, Head of Operations
Builds
Scalable, compliant customer onboarding programs and support systems for a global team of 150+ employees
Domain
Fintech, Financial Crime Prevention, Regulatory Compliance
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic planning, team leadership, process optimization, vendor management, risk management, budget oversight, KPI definition
Preferred skills
Data utilization, user research, cross-functional partnership, people strategy
Technologies
None explicitly stated
Responsibilities
Design vision and strategy for the KYC function, build robust onboarding processes, manage 3rd party services and outsourced vendors, partner with Risk and Compliance teams, develop people strategy and manage team budgets
Seniority
Senior, hands-on IC
