Junior Business Management Officer (French Speaker) | IT CIO Office
Core
Support global IT operations by managing resources, time tracking, and project portfolio activities for 6,000 users.
Role type
Junior Business Management Officer (IT Operations Support)
Builds
Operational efficiency in resource and project management processes
Domain
Banking / IT Operations
Deliverable
dashboards & analysis
Required skills
Resource management, time tracking, project portfolio management, KPI monitoring, stakeholder liaison, process execution
Preferred skills
Continuous improvement, business process understanding, cross-department collaboration
Technologies
Saphir Ressource, Activ-BPCE
Responsibilities
Serve as primary support point for 6,000 global users; manage and resolve tickets via time tracking and resource tools; participate in tool deployment and gather requirements; support production and monitoring of support and project KPIs; liaise with Finance, IT, Operations, and Compliance on financial topics.
Seniority
Junior, entry-level IC
