Field Collections Officer
Core
Visiting clients to collect overdue payments, negotiate payment plans, and assess financial situations.
Role type
Field Collections Officer
Builds
Cash recovery for corporate clients
Domain
Financial services / Collections
Deliverable
client delivery
Required skills
payment collection, payment plan negotiation, record keeping, financial assessment, regulatory compliance, dispute resolution, team collaboration
Responsibilities
Visit clients to collect overdue payments and negotiate payment plans, Maintain accurate records of all collection activities and client interactions, Assess clients' financial situations and provide appropriate solutions, Ensure compliance with all relevant laws and regulations during collection activities, Report regularly to the Collection Manager on progress and any issues encountered, Handle client inquiries and resolve disputes in a professional manner