Hostess
Core
First point of contact for guests, managing front-of-house operations to create a welcoming atmosphere and ensure exceptional service.
Role type
Front-of-house Hostess
Builds
Guest experiences and operational flow at a hospitality venue
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Guest greeting, reservation management, waitlist coordination, conflict resolution, team coordination, record keeping, cleanliness standards, special event support
Preferred skills
Arabic language proficiency, knowledge of hospitality industry standards
Technologies
Reservation systems
Responsibilities
Greet guests with warmth and professionalism, manage reservations and optimize table assignments, handle phone inquiries and waitlists, assist guests with inquiries and resolve issues, coordinate with servers and kitchen staff, maintain cleanliness standards, assist with special events and group reservations
Seniority
Entry-level, individual contributor