In Room Dining Captain
Core
Lead and manage day-to-day operations of the In-Room Dining department, ensuring timely, accurate, and memorable service for guests.
Role type
In-Room Dining Captain (Supervisory)
Builds
In-Room Dining service experience for hotel guests
Domain
Hospitality / Food & Beverage
Deliverable
client delivery
Required skills
supervisory experience, operational management, billing and account accuracy, guest assistance
Preferred skills
previous customer-related supervisory experience
Technologies
none
Responsibilities
Lead and manage day-to-day operations of the In-Room Dining department, ensure all accounts and billing are accurate and timely, assist guests regarding hotel facilities, provide operational support to the management team and F&B division
Seniority
Mid-level Supervisor
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