People Services Specialist (Flexible Hours) – French Speaking
Core
Centralized HR shared services specialist providing first-line HR administration, employee lifecycle management, and complex case resolution primarily for French-speaking employees.
Role type
HR Operations Specialist (Shared Services)
Builds
HR administrative processes and employee lifecycle documentation
Domain
Human Resources / Shared Services
Deliverable
client delivery
Required skills
HR administration, employee lifecycle management, complex case resolution, policy guidance, data accuracy, compliance knowledge, system navigation, stakeholder communication
Preferred skills
Foundational HR qualification (CIPD), multinational shared services experience
Technologies
Workday, ServiceNow
Responsibilities
Manage complex employee data changes and audit transactions in Workday; Manage end-to-end employee lifecycle activities; Resolve HR cases via ServiceNow ensuring SLA compliance; Provide first-line guidance on HR policies, benefits, and leave; Collaborate on visa and immigration matters; Support managers and employees in using HR systems.
Seniority
Individual Contributor, operational level
