Lobby Ambassador – Chinese Speaker
Core
Welcome and guide guests in the hotel lobby with elegance and professionalism, focusing on facilitating communication with Chinese-speaking guests.
Role type
Front-of-house guest relations ambassador
Builds
Personalized and memorable guest experiences
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Chinese language proficiency, guest orientation, needs identification, cross-department coordination, service promotion
Preferred skills
French or English communication, prior experience in hospitality/front office/guest relations
Responsibilities
Welcome guests upon arrival, provide visible and proactive presence in the lobby, assist guests throughout their stay, coordinate with relevant departments to meet guest needs, promote hotel services
Seniority
Entry-level to Junior
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