Supervisor Field Collection - Surabaya
Core
Supervise field collection and recovery teams to achieve delinquency and moving AR targets in the banking/finance sector.
Role type
Field Collection Supervisor
Builds
Collection and recovery performance for banking clients
Domain
Banking / Finance
Deliverable
client delivery
Required skills
team supervision, performance coaching, territory allocation, payment monitoring, data analysis, problem-solving
Preferred skills
communication, leadership, MS Office proficiency
Responsibilities
Monitor and report on daily, weekly, and monthly moving AR; assign territories to collectors; analyze consumer handling and report findings; coach underperforming collectors; report branch-level targets and challenges to management.
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