Customer Care Intern
Core
Collaborate with the Customer Care team to illustrate product features, verify warranty products and diagnostic tools, provide multi-channel customer support, and prepare/configure products before delivery.
Role type
Customer Care Intern
Builds
Customer support services and product delivery for Commercial Vehicle Solutions
Domain
Automotive / Commercial Vehicles
Deliverable
client delivery
Required skills
Customer support, ticket management, product demonstration, basic English, Microsoft Office, problem solving
Preferred skills
Prior Customer Care team experience, interpersonal communication
Technologies
Rugged tablets, Microsoft Office
Responsibilities
Illustrate product features and service modes to customers, verify warranty products and diagnostic tools, provide customer assistance via phone/email/social media/in-person, prepare and configure products before delivery
Seniority
Intern