Guest Service Associate @ Ibis Mumbai BKC
Core
Provide professional guest service, manage front office and F&B operations, and ensure guest satisfaction at an ibis hotel.
Role type
Guest Service Associate (Front Office & F&B)
Builds
Guest experiences, hotel operations, and F&B service delivery
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest service, complaint resolution, cross-department coordination, cost management, equipment setup, menu knowledge, table management, account control, sales promotion
Preferred skills
Multilingual communication, MS Office proficiency
Responsibilities
Greet guests and resolve inquiries, oversee Front Office and F&B service functions, coordinate with hotel departments, manage guest accounts and orders, promote hotel facilities to maximize sales
Seniority
Entry-level, 0-1 years experience
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