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Associate Director, Game Services

Montreal, QC, ca💼 Full-time🗓 2026-08-04 → 2026-09-25

Core

Lead a multidisciplinary organization of managers and technical experts to support Ubisoft game productions and studios.

Role type

Senior people leadership (Associate Director)

Builds

IT and operational services for game studios and Creative Houses

Domain

Gaming / IT Operations / Organizational Leadership

Deliverable

production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work

Required skills

organizational design, talent development, workforce planning, employee engagement, succession planning, IT service delivery, incident management, capacity planning, continuous improvement, stakeholder management

Preferred skills

leading large multidisciplinary teams, guiding teams through organizational transformation, balancing operational delivery with technical and financial priorities

Technologies

none stated

Responsibilities

Lead multidisciplinary teams composed of managers and technical experts; Develop managers through coaching, performance management, and succession planning; Shape organizational structure and operating model; Guide teams through organizational change; Drive workforce and capacity planning; Oversee service delivery, operational risks, and incidents; Partner with game, studio, and technology leadership to align priorities

Seniority

Senior, hands-on IC

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