Call Center Agent - MB
Core
Deliver exceptional customer support by handling inquiries, resolving issues, and maintaining high customer satisfaction via phone interactions.
Role type
Customer Service Specialist (Call Center)
Builds
Customer support interactions for enterprise clients
Domain
Customer Service / Contact Center
Deliverable
client delivery
Required skills
English fluency (B2/C1), customer service, problem-solving, active listening, attention to detail, professional phone etiquette
Preferred skills
CRM tools familiarity, experience in customer-facing roles
Responsibilities
Handle customer interactions with efficiency and empathy, provide tailored solutions to meet customer needs, ensure positive customer experience through effective communication
Seniority
Entry-level (Fresh Grads & Dropouts welcome)
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