RESPONSABLE ADJOINT CAISSE/POLYVALENT (H/F)
Core
Manage the checkout line and welcome area, lead the team, optimize customer flow, and handle complaints at a retail store.
Role type
Retail store operations manager (checkout & welcome)
Builds
Efficient checkout processes and positive customer experiences
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, customer relationship management, checkout operations, complaint handling, shift organization
Preferred skills
Communication, client-oriented approach
Responsibilities
Manage and engage the team, pilot and organize the checkout line and welcome area, manage customer relationship quality, optimize checkout flow, organize and manage afternoon polyvalence shifts
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