Care Manager - Critical Time Intervention Program
Core
Develop trusting relationships with individuals enrolled in the Critical Time Intervention Program (CTI) to assess needs, coordinate community resources, and support crisis recovery.
Role type
Senior IC case manager (mental health & developmental disabilities)
Builds
Post-crisis recovery plans and service connections for individuals with developmental disabilities and psychiatric diagnoses
Domain
Human services / Mental health / Developmental disabilities
Deliverable
client delivery
Required skills
Case coordination, trauma-informed care, community resource utilization, independent decision-making, crisis response, plan development, stakeholder collaboration
Preferred skills
Prior CTI experience, bilingualism, NYS driver's license
Technologies
MS Office, agency-specific database systems
Responsibilities
Support emotional, social, vocational, and housing needs during and after crisis episodes; provide intensive post-crisis case management; conduct referrals and case coordination; prepare service plans; deliver supportive services in-person, in-home, or via telephone; ensure compliance with regulations and CTI principles.
Seniority
Mid-level, hands-on IC