Hybrid Resource Counselor/Housing Case Manager
Core
Provide intensive, outcome-focused housing case management and daily support to disabled adults transitioning from homelessness into affordable housing within a tenant community.
Role type
Senior IC housing case manager
Builds
Housing stability and independence for residents
Domain
Social services / Housing / Healthcare
Deliverable
physical/clinical work
Required skills
Housing First approach, trauma-informed care, crisis intervention, case plan development, entitlement program knowledge (SSI/SSDI), data entry (HMIS/Salesforce), conflict resolution, daily living assistance
Preferred skills
Experience with under-resourced populations, experience with people experiencing homelessness, knowledge of CalAIM
Technologies
Salesforce, HMIS, HIPPO, Microsoft Excel, Microsoft Word, Adobe
Responsibilities
Manage a caseload of up to eight participants; create and update individualized housing and care plans; identify and address housing barriers including health needs and substance use; provide daily living assistance and collect rent payments; coordinate maintenance and cleaning; complete accurate case notes and documentation for grant reporting; attend care conferences and supervision meetings.
Seniority
Senior, hands-on IC