High Intensity Peer Counselor (RISE Guide)
Core
Provide intensive post-discharge management and transitions of care for individuals with serious mental illness (SMI) and/or substance use disorder (SUD), ensuring stability and avoiding sentinel events.
Role type
Senior Peer Recovery Specialist (High Intensity/RISE Guide)
Builds
Hybrid in-person and virtual support plans for high-acuity individuals
Domain
Behavioral health, mental health, substance use disorder, community health
Deliverable
client delivery
Required skills
Lived experience with SMI and/or SUD, recovery time (2+ years), empathy, active listening, de-escalation techniques, navigation of healthcare systems, safety planning, problem-solving for social determinants of health
Preferred skills
Community Health Worker (CHW) credential, trauma-informed care approach, knowledge of criminal justice system, mobile work environment adaptability
Technologies
Smartphones, email, messaging services, apps
Responsibilities
Coordinate substance use disorder treatment plans, facilitate medication adherence communication, develop safety and action plans, co-navigate systemic barriers for care access, resolve social challenges like housing and transportation, participate in daily huddles and regular IPRs, support after-hours crisis rotations
Seniority
Mid-level, hands-on IC
