Opérateur Télésurveillance H/F
Core
Monitor client site security (residential and commercial) from a 24/7 surveillance center, handling alarms, remote verification, and emergency coordination.
Role type
Security monitoring operator (physical/clinical work)
Builds
Continuous surveillance and reactive response for client sites
Domain
Security services / Physical security
Deliverable
physical/clinical work
Required skills
Alarm analysis, remote video verification, telephone communication, law enforcement coordination, incident logging
Preferred skills
Computer literacy, shift work adaptability
Responsibilities
Analyze alarm triggers (intrusion, fire, technical alerts, floods), conduct remote site verification via phone or video, assist site access via video, alert police if necessary, manage incoming calls and document interventions
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