Port/Valet
Core
First and last point of contact for guests, ensuring smooth arrivals and departures, assisting with luggage and vehicles, and maintaining a welcoming front-of-house environment.
Role type
Guest services porter / valet
Builds
Guest arrival and departure experiences
Domain
Hospitality / Luxury Hotels
Deliverable
client delivery
Required skills
Luggage handling, vehicle parking and retrieval, guest escorting, loss prevention, safety compliance, team coordination
Preferred skills
Valid driving license, vehicle handling knowledge, hospitality experience, English communication
Technologies
Valet equipment, trolleys
Responsibilities
Welcome guests and assist with luggage, safely park and retrieve vehicles, escort guests to rooms, maintain clean entrance and lobby areas, manage luggage storage and tracking, coordinate with Front Office and Concierge, report safety hazards, follow lost & found procedures, ensure equipment is in good condition, adhere to traffic laws and company SOPs
Seniority
Entry-level to Junior