Customer Service Agent - $21.34
Core
Front-line agents managing vehicle readiness and customer returns at a car rental facility.
Role type
Customer Service Agent (Vehicle Operations)
Builds
Clean, inspected vehicles ready for customer pickup; seamless return processes.
Domain
Automotive rental services
Deliverable
product features
Required skills
Vehicle inspection, contract review, customer greeting, inventory management, paperwork completion
Preferred skills
Troubleshooting, patience, people skills
Technologies
None stated
Responsibilities
Conduct vehicle inspections for damage and mileage; secure keys and remove customer belongings; review rental contracts and explain charges; maintain clean ready line areas; facilitate vehicle exchanges and swaps; assist customers with luggage and car location.
Seniority
Entry-level, hands-on IC
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