Mitarbeiter (m/w/d) Service Team Labor
Core
Coordinate customer service requests and order processing for laboratory analysis, ensuring timely delivery and technical feasibility.
Role type
Service Team Member (Laboratory Operations)
Builds
Laboratory analysis services for clients
Domain
Environmental analysis (water, air, solids) and clinical diagnostics
Deliverable
client delivery
Required skills
Order coordination, LIMS system usage, technical feasibility assessment, email communication, IT system proficiency (Windows, MS Office)
Preferred skills
Natural sciences background, vocational training in technical-natural sciences
Technologies
LIMS, Windows, MS Office
Responsibilities
Communicate with customers regarding appointment and service requests via email, coordinate and track customer orders in LIMS, coordinate technical alignment with sales and lab management, assess technical feasibility of samples, process follow-up emails regarding clarification cases
Seniority
Individual Contributor