Mansion Upkeep Ambassador
Core
Cleans, maintains, and services guest rooms and public areas while managing keys, supplies, and guest requests to uphold luxury hotel standards.
Role type
Housekeeping Ambassador (Luxury Hotel)
Builds
Clean guest rooms, public areas, and equipment for Raffles Hotels & Resorts guests
Domain
Hospitality / Luxury Hotel Operations
Deliverable
product features
Required skills
Room cleaning and maintenance, key management, guest service, supply replenishment, incident reporting, safety compliance, laundry processing, VIP guest recognition
Preferred skills
Luxury hotel experience, hotel management qualifications
Technologies
None stated
Responsibilities
Clean and maintain guest rooms and public areas, manage room keys and security logs, replenish guest supplies, handle guest requests and complaints, report damages and unusual activities, maintain room and productivity reports, perform valet and laundry services, attend daily briefings and training
Seniority
Entry-level to Junior, hands-on IC