Chargé.e de Relation Clients (Prélèvement)
Core
Manage client and prospect requests including quotes, contracts, and administrative follow-up for environmental and hygiene monitoring services in healthcare facilities.
Role type
Client Relationship Manager (Account Coordinator)
Builds
Client accounts, service contracts, and administrative workflows for Eurofins Hygiene Hospitalier Sud
Domain
Healthcare hygiene and environmental monitoring
Deliverable
client delivery
Required skills
database management, internal coordination, telephone and email communication, order management, regulatory compliance reporting, digital tool promotion
Preferred skills
scientific background in chemistry or microbiology, computer proficiency
Responsibilities
Handle client and prospect requests (quotes, contracts, admin), manage and update client databases, coordinate with internal services (labs, logistics, planning), process client inquiries via phone and email, send non-conformity reports, promote digital tools and services, manage orders, report safety or quality deviations to hierarchy, apply management system updates, participate in organizational improvements for quality and safety.
Seniority
Individual Contributor, operational level