Senior Operations & Application Support Engineer - freelance
Core
Lead resolution of major incidents and complex production issues, drive operational optimization and automation, and provide technical leadership for enterprise IT operations.
Role type
Senior Operations & Application Support Engineer
Builds
Service reliability, operational efficiency, and incident response capabilities for European Institutions and public/private organizations
Domain
Enterprise IT Operations, Cloud-Native, Middleware & Integration
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Incident/Problem/Change/Release/Event/Capacity Management (ITIL), Linux/Unix administration, Containerized and cloud-native platforms, CI/CD ecosystems, Observability and logging tools, Middleware and integration technologies (API, messaging, event streaming, identity management), Capacity planning, Root cause analysis, Automation scripting
Preferred skills
Master's degree in CS/IT/Engineering, ITIL Intermediate/Managing Professional certification, Advanced Linux certification, Cloud platform certification, Kubernetes certification, French language proficiency
Technologies
Linux/Unix, Kubernetes, Cloud platforms, CI/CD tools, API management, Messaging systems, Event streaming platforms, Identity management systems
Responsibilities
Lead resolution of major incidents and complex production issues, Conduct root cause analyses and post-incident reviews, Define and improve monitoring and observability strategies, Drive proactive maintenance and capacity planning, Validate deployment and rollback strategies, Lead automation and operational efficiency initiatives, Provide technical leadership and mentoring to support teams
Seniority
Senior, hands-on IC with leadership responsibilities