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Business Analyst - Web & Mobile and Crypto

Bioggio, Canton Ticino, ch💼 Full-time🗓 2026-07-29 → 2026-09-25

Core

Act as a key link between clients, service teams, and development organizations to ensure stable platform operations and continuous improvement of Web & Mobile Banking and Crypto solutions.

Role type

Business Analyst (Service Operations)

Builds

Web & Mobile Banking and Crypto solutions, related third-party applications, and high-quality solutions addressing business needs.

Domain

Financial Services / Banking / Cryptocurrency / Digital Assets

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

Requirements analysis, incident management, functional and technical specification translation, root cause analysis, solution design, testing support (UAT), documentation, knowledge of web application infrastructure (DNS, WAF), digital banking platforms, identity management, cloud environments, containerization (Docker, Kubernetes), RDBMS, Oracle SQL/PL/SQL, log analysis, Unix terminal, Elastic Search.

Preferred skills

DevOps experience, production environment monitoring, incident management processes, cryptocurrency/digital assets/blockchain knowledge, payment flows/settlement, CI/CD tools, Jenkins, Gradle, Python, Groovy, Linux, Bash, high-level programming languages, Ergon Product Suite, Avaloq Core ASM/ABR/s.

Technologies

Docker, Kubernetes, Oracle SQL, Oracle PL/SQL, Elastic Search, Jenkins, Gradle, Artifactory, Python, Groovy, Linux, Bash, Ergon Product Suite, Avaloq Core ASM, Avaloq ABR/s

Responsibilities

Ensure stable operation of Web & Mobile Banking and Crypto solutions; Analyse and consolidate client requirements into specifications; Manage incidents and service requests end-to-end; Act as a trusted point of contact for clients; Support onboarding of new banking services; Support testing activities including UAT; Contribute to product enhancements; Maintain documentation and promote knowledge sharing.

Seniority

Mid-Senior, hands-on IC

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