Conseiller(ère) en hébergement
Core
Guide seniors and their families in exploring private senior residences and home care options, facilitating transitions with empathy and professionalism.
Role type
Senior Independent Consultant (Senior Housing & Care)
Builds
Personalized care planning and transition support for seniors
Domain
Senior living services / Home care / Social services
Deliverable
client delivery
Required skills
Empathy, active listening, relationship building, client service, sales advisory, autonomy, initiative
Preferred skills
Healthcare experience, experience with senior clientele
Technologies
CRM / Case management tools
Responsibilities
Accompany seniors and families in exploring housing and care options, offer personalized support based on needs, facilitate transitions to new living environments, develop relationships with community partners, maintain organized file management