Automotive Service Manager
Core
Managing the service department operations, supervising technicians, scheduling duties, coaching staff on processes, and ensuring safety compliance in an automotive maintenance store.
Role type
Service Manager (Automotive)
Builds
Service department operations, customer service experiences, and parts inventory management
Domain
Automotive retail / Maintenance
Deliverable
client delivery
Required skills
Leadership, team supervision, scheduling, performance evaluation, inventory management, safety compliance enforcement, customer interaction, process coaching
Preferred skills
Fast-paced environment adaptability, organization, detail orientation, mentoring, relationship building, business objective achievement
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, assigning work, coaching team members on operational issues and safety procedures, working directly with customers on sales and service opportunities, managing parts inventory and outside purchases, ensuring store and equipment safety compliance, evaluating personnel performance and productivity
Seniority
Mid-level, hands-on management