Automotive Service Manager
Core
Managing the service department operations, supervising technicians, scheduling duties, coaching staff on processes, and ensuring safety compliance in an automotive maintenance store.
Role type
Service Manager (Automotive Retail)
Builds
Service department operations, customer service experiences, and parts inventory management
Domain
Automotive retail / Service maintenance
Deliverable
client delivery
Required skills
Leadership, team supervision, scheduling, performance evaluation, inventory management, safety compliance enforcement, customer interaction, process coaching
Preferred skills
Fast-paced environment adaptability, organization, mentoring, business objective achievement, OSHA/MSDS knowledge
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, coaching staff on operational issues and ISI systems, working directly with customers on sales and service, managing parts inventory, ensuring store and equipment safety compliance, enforcing wheel torqueing processes, conducting inspections