Automotive Service Manager
Core
Manage the service department operations, coaching technicians and service personnel to improve performance and ensure compliance with safety and operational standards.
Role type
Service Manager (Automotive)
Builds
Service department operations, customer service experiences, and parts inventory management
Domain
Automotive retail / Service
Deliverable
client delivery
Required skills
Leadership, scheduling, performance evaluation, inventory management, safety compliance, customer relations, process coaching
Preferred skills
Fast-paced environment adaptability, mentoring, business objective achievement, team collaboration
Technologies
ISI systems
Responsibilities
Supervise technicians and service personnel, plan and schedule duties, coach team members on operational issues and safety procedures, work directly with customers on sales and service opportunities, manage parts inventory and outside purchases, ensure store safety and equipment compliance, evaluate personnel performance and productivity
Seniority
Mid-level, hands-on management