ServiceNow Developer (space industry)
Core
ServiceNow Developer implementing, enhancing, and optimizing ITSM solutions for clients.
Role type
ServiceNow Developer (ITSM)
Builds
Custom ServiceNow platform components, workflows, and integrations
Domain
IT Service Management (ITSM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow platform expertise, ITSM module knowledge, JavaScript scripting, Agile/Scrum, root cause analysis, code refactoring, API monitoring
Preferred skills
Additional ServiceNow certifications (CAD, CIS-ITSM, CIS-HRSD, CIS-ITOM), experience with HRSD/SLO/ITOM modules
Technologies
ServiceNow, JavaScript, APIs
Responsibilities
Analyze business requirements and translate them into scalable ServiceNow solutions; Design, configure, and develop solutions on the ServiceNow platform; Develop and maintain workflows, integrations, catalog items, business rules, script includes, and other custom platform components; Troubleshoot complex issues, perform root cause analysis, and implement long-term solutions; Review, optimize, and refactor custom code to ensure performance, maintainability, and compliance with ServiceNow best practices; Support platform upgrades, patches, and releases, including testing and validation activities; Monitor and maintain integrations and APIs to ensure reliable platform operations; Maintain up-to-date technical documentation for configurations, integrations, and custom developments
Seniority
Mid-level, hands-on IC
