Operations & Application Support Engineer - freelance
Core
Ensure operational stability, availability, performance, and security of production systems while providing L2 support for incidents and technical problems.
Role type
Operations & Application Support Engineer (L2)
Builds
Production systems, middleware, integration platforms, APIs, and web infrastructure for European Institutions.
Domain
IT Operations & Application Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Linux/Unix administration, container platforms, monitoring/observability tools, CI/CD pipelines, configuration management, automation, API support, middleware support, integration platforms, identity and access management, web technologies
Preferred skills
ITIL service management processes, change/release management, incident/problem management, knowledge management, troubleshooting, documentation
Technologies
Linux, Unix, containers, observability tools, CI/CD, APIs, middleware, identity management, web infrastructure
Responsibilities
Monitor application and infrastructure health using observability tools, execute corrective and preventive maintenance activities, support change and release activities including validation and rollback planning, maintain operational documentation and runbooks, investigate and resolve incidents and service requests
Seniority
Mid-level, hands-on IC
