Hostess
Core
Welcoming guests, managing reservations, and coordinating seating to ensure smooth service flow and a positive first impression.
Role type
Front-of-house hostess
Builds
Guest seating arrangements and reservation management
Domain
Hospitality / Restaurant operations
Deliverable
product features
Required skills
Reservation system proficiency, table allocation optimization, guest relations management, multi-channel communication, team coordination
Preferred skills
Luxury hospitality experience, hospitality or tourism diploma, VIP guest recognition
Responsibilities
Welcome guests and escort them to tables, manage reservations and waiting lists, coordinate with kitchen and service teams, handle guest inquiries and complaints, maintain the hostess stand and dining area readiness
Seniority
Entry-level to Junior
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